All About Service and Assistance Animals-Reasonable Accommodation – New Guidance from HUD

Event: Live Webinar
Event Date: Aug 01, 2023
Presenter: Paul Flogstad
Event Time: 1 pm EST
Duration:60 Minutes


This course focuses on reasonable accommodation as it pertains to service and assistance animals. HUD issued new guidance as it pertains to animals. This guidance has generated FHA complaints concerning denial of reasonable accommodations. Disability access comprise almost 60% of all FHA complaints and those involving requests for reasonable accommodations for assistance animals are significantly increasing.

Session Highlights:

  • Review of the protected classes.
  • Time frames for decision on reasonable accommodation requests
  • Difference between service and assistance animals
  • Definition of disability when concerning accommodation
  • What questions may be asked about disability?
  • Online animal verifications

Learning Objectives:

This guidance is provided as a tool for housing providers and persons with a disability provides a set of best practices for addressing requests for reasonable accommodations to keep animals in housing where individuals with disabilities reside or seek to reside. We will discuss HUD’s new ruling on verification of service or assistance animals. This webinar will include the questions to ask in determining if the animal is a service animal or an assistive animal. The seminar covers the new time frame for answering requests for a reasonable accommodation for an animal. Also covered are the various questions concerning breed, weight, type, and size of the animal and methods used to verify need.

Who Should Attend:

  • Property Managers
  • Property owners
  • Leasing Consultants
  • Housing Authority Staff
  • Compliance staff
  • Developers

Speaker Profile:

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management, and property management consulting/training. Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.

He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations, and the general public. For over twenty years was involved in the appraisal of residential, multi-family, farm, and commercial properties throughout the Midwest.

*Live Q&A session with the speaker.
*PPT for reference.
*Can’t attend the live session? Choose the Digital Download option to watch the session later.